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Privacy Policy

The translator Bronwen Davies

About me

My name is Bronwen Davies, and I operate as a freelance translator in the UK, known within the industry as Watership Translations. I value my users’ privacy, and I am fully committed to protecting your personal information and only using and storing it in accordance with this Privacy Policy.

This Privacy Policy governs the use and storage of your personal information and describes how your personal information is collected, used, and shared when you visit my website.

My contact details

Name: Bronwen Davies

Website: www.watershiptranslations.co.uk

Phone number: 0044 (0)1635 226132

Mobile number: 0044 (0)7825 794864    

Email address: bronwen@watershiptranslations.co.uk

What personal information do I collect and why?

I currently collect, store and process your personal information to issue a quote, provide a translation or editing service you request, or comply with legal requirements.

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Personal information collected may include:

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  • your name,

  • postal address,

  • email address,

  • telephone number,

  • ID or tax number,

  • business name,

  • any other personal information found within the personal documents you send, and

  • information collected through this website, such as your browser, device, country, duration of browsing sessions etc., using cookies.

 

Personal information may also include special categories such as medical information, but only if you send this information to me for the specific purpose of translation services.

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I will only use your personal information for marketing purposes when referring to you in your testimonial including but not limited to on my website, social media channels and for any other marketing announcements that may take the form of written or oral statements or case studies.

How do I collect your personal information?

Most of the personal information I process is provided to me directly by you. I collect personal information and process personal information when you:

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  • contact me about my services

  • input information into the contact form on my website

  • use or view my website via your browser’s cookies.

How do I use your personal information?

I use the information that you have provided to:

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  • identify you when you contact me

  • provide you with the services you have requested

  • provide you with a quote

  • provide answers to your queries

  • update you regarding your project

  • deliver your projects to you

  • invoice you

  • keep records and carry out bookkeeping

  • comply with the ITI code of professional conduct

  • improve this website and your client experience.

How do I store your personal information?

Your information is securely stored on:

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  • a password-protected desktop computer

  • a password-protected laptop

  • Onedrive cloud backup service

  • an external hard drive

  • email

 

Sensitive files are also password-protected. I also use high-grade anti-virus and firewall software. Where your information is in paper format, I have secure storage and disposal processes for this.

 

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Who else has access to your personal information?

If I send a text for revision or editing to a colleague, that text will be anonymised, so your personal information will not appear.

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For administrative purposes, other parties may have access to your personal information, including my bookkeeper and cloud backup provider, website and email hosting services, and anti-virus software. All these parties are compliant with the EU General Data Protection Regulation (GDPR) like me, or in the case of US companies, are self-certified under the EU-US Privacy Shield framework.

How long do I keep your personal information?

  • For quotes, I delete all personal information after six months.

  • For services rendered, I keep personal information for seven years to comply with tax obligations and, if it is embedded in a translation, for up to ten years to preserve the integrity of my personal translation resources that I then refer to for consistency and in case of queries or complaints.

  • For services received, I keep your personal information for seven years for administrative purposes.

  • I delete email communications after seven years.

Third parties

I will neither share with nor sell your personal information to any third parties for marketing purposes.

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I will share your personal information with third parties in the following cases:

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  • When it is necessary to deliver the services you requested under the terms of service you accepted when you requested the services.

  • When required by the law.

Hosting

This website is hosted by Wix.com. Wix.com Ltd. is based in Israel, which is considered by the European Commission to offer adequate protection for the personal information of EU Member State residents. You can read Wix.com’s Privacy Policy here.

Cookies

This website uses cookies. Cookies are small files downloaded onto your computer when you access certain websites. The purpose of cookies is to explore what kind of experience you have when visiting this website. ​For more detailed information on the use of these cookies, please read Wix.com’s Cookie Policy.

 

Cookies that Wix.com uses should be divided into two types:

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  • “First-party Cookies” – Cookies that are placed by Wix.com.

  • “Third-party Cookies” – Cookies that are placed and used by third-party companies which are Wix.com’s partners.

 

It is important to note that Wix.com cannot access third-party cookies, nor can other third-party organisations access the personal information in the cookies Wix.com use on their website.

 

You can opt out of cookies. Visit your browser’s settings, usually found under the privacy tab, to find out how you can do that.

Third-party cookies

On some pages of my website, the other entities (for example, social networks) may also use their own anonymous cookies designed so that the programmes or applications they developed suit your needs.

 

It is important to note that I cannot access third-party cookies, nor can other third-party organisations access the personal information in the cookies I use on my website.

 

Again, you can opt out of cookies. Visit your browser’s settings, usually found under the privacy tab, to find out how you can do that.

Privacy policies of other websites

This website contains links to other websites. My Privacy Policy applies only to my website, so you should read their Privacy Policy before clicking on a link to another website. When you leave this website by clicking on those links, please note that I have no control over the other websites, their content, their Privacy Policies, or how they might use your personal information. You click on links to other websites at your own risk.

Your information access rights

I want to ensure you are fully aware of all your rights regarding your personal information. Every site user is entitled to the following:

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  • The right to be informed

  • The right of access

  • The right to rectification

  • The right to erasure

  • The right to restrict processing

  • The right to personal information portability

  • The right to object

  • Rights concerning automated decision making and profiling.

 

If you would like to exercise any of these rights or don’t want me to process your personal information anymore, please contact me via email at any time. I will action your request without undue delay.

Legal grounds

The legal basis for processing your information is to perform the services you request or to take necessary steps before fulfilling that request (“performance of a contract”). This basis also applies if you provide me with a service.


The legal basis for processing special categories of personal information such as medical information is your explicit consent for me to translate, revise or edit that information (“consent”).

Your right to lodge a complaint

Please contact me if you have any concerns about how I process your personal information. Should you wish to make a complaint or if you feel that I have not addressed any concerns in a satisfactory manner, you may contact the Information Commissioner’s Office (ICO).

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Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: www.ico.org.uk

Contact me
 

If you have any questions about my Privacy Policy, the personal information I hold on you, or you would like to exercise one of your personal information protection rights, please do not hesitate to contact me.

Changes to this privacy policy

I reserve the right to modify this Privacy Policy at any time, so please do ensure you review it regularly. Changes and clarifications will take effect immediately upon their posting on the website. If I make material changes to this policy, I will notify you here that it has been updated so that you are aware of what personal information I collect, how I use it, and under what circumstances, if any, I use and/or disclose it. 

 

This Privacy Policy was last updated in October 2022.

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